Don’t forget to add cold protection to ensure your plants against cold damage during shipping.Aloe Vera (Medicinal grade) -4 from Tropical Ambiance Listing image is representative of what you will receive. This item will be shipped in a grower’s pot (color may vary) Refund Policy: Refunds/ replacements are up to the shop’s discretion. Initial & return shipping costs will be deducted from the total refund amount. All listings have a 3-day return/ replacement policy. If you are unhappy with your order be sure to contact us within 3 days of your order being delivered, with photo proof, we will then move forward accordingly. Aloe Vera | Medicinal Grade -4